Operations Manager Voice Communications on GSA STARS II Small Business IDIQ oversee the design and implementation of voice telecommunications networks and are involved in making short term and long-term strategic voice communications plans. They ensure uninterrupted access to all voice telecommunication features that include ACD, PBX systems or voicemail. Negotiate contracts and select reputable and accomplished vendors to work with. Review reports on voice communications systems specifications in support of system upgrades and make final decision regarding possible upgrades to be made. May have degrees in Computer Science, Mass Communication, Information Technology, Management Information Systems or other related fields. Possess effective interpersonal and communication skills for communication with personnel at all levels in the organization. May be proficient in database programming languages such as ORACLE, SQL, Postgre-SQL, Transact-SQL, SYBASE, MySQL, Microsoft SQL Server, SQL Server Integration Services (SSIS); and other relevant computer programming languages such as MySQL, jQuery, Oracle, Java Script, Angular, CSS, HTML 5, Apache, Node.js, Beans, Postgre, Python, Bash, VBScripts, C, C++, CompTIA A+, Network+, Security+, and so on. Have extensive knowledge of relational database theory, database administration, data modeling, data analysis, database design, repository creation, data architecture, data warehouse modeling, database management reporting, business management, management engineering, systems engineering, operations research, and so on. Responsible for the design and implementation of voice communications network systems and infrastructure. Have working knowledge of voice communications practices and policies and ability to design and manage voice communications operations and projects. Help businesses manage their daily voice communications operations and execute daily project tasks as required by senior management. Design and develop operational procedures, policies and standards for all departments related to voice communications systems operation. Evaluate customer voice, data, and video teleconferencing requests and assign tasks based on those requests to the appropriate departments for execution. Help businesses coordinate operational tasks and ensure that tasks are well-documented. Under general supervision, audit moderately complex new and existing information systems applications to ensure that appropriate controls exist, that processing is efficient and accurate, and that systems and procedures are in compliance with corporate standards. Competent to work on most phases of information systems auditing.
CLIN 88 Operations Manager Voice Communications
$83.78 / Per Hour
Operations Manager Voice Communications on GSA STARS II Small Business IDIQ under general supervision, audits moderately complex new and existing information systems applications to ensure that appropriate controls exist, that processing is efficient and accurate, and that systems and procedures are in compliance with corporate standards. Competent to work on most phases of information systems auditing.